Forgot Password

Administrators can reset their password by submitting their registered email address. It’s a secure method to regain account access if login credentials are forgotten.

Steps to Reset Password

Enter Your Email

  • Locate the input field on the page.
  • Enter the email associated with your admin account.

Forgot password

Submit Request

  • Click the “Submit” button to initiate the password reset process.

Forgot password confirmation

Check Your Email

  • A message will be sent to the provided email address with instructions to complete the password reset.

Forgot password email

Follow Reset Instructions

  • Click the link in the email and create a new secure password for your admin account.

Reset password

Error Handling

  • An error is displayed above the Forgot password form if an empty form is submitted.

Email required error

  • An error is displayed above the Forgot password form if an invalid email address is submitted, but no error is shown if a non-existent email address is entered.

Invalid email error

  • An error is displayed above the Reset password form if an empty form is submitted.

Reset password details required error

Notes

  • Ensure your email inbox is accessible and check your spam folder if you don’t see the reset email.
  • For security, use a strong, unique password that you haven’t used before.